HOW TO ORDERHOW TO ORDER WEDDING STATIONERY First Things First…. Sit down (preferably with a brew) and have a look through our ranges. Decide on the right invitation for you and drop us an email to request a personalised sample. Alternatively, we offer a Bespoke Service should you wish to drastically change the design or take one element and add your own ideas. Personalised Samples…. We think that your sample should be personalised from the start, that way you can see exactly what to expect when your order is completed. After you have contacted us either by email or phone we will send you a list of questions to enable us to make your invite personalised. Placing your Order…. Once you have approved the sample by email we would then ask for a 50% non refundable deposit. We will discuss and confirm a date for completion of your order whereupon the final balance will be due. Colour matching…. If you want to change the colour scheme from one of our existing designs please feel free to send us a sample of fabric, ribbon or card and we will get the best colour match for your design. Only at the end of the phone or the click of a button…. We appreciate (after much planning of our own weddings) that this is one of the most important days of your life and such an important day deserves time to get everything perfect. We are more than happy to go through any of the minor or major details until you are completely happy. Payments/The boring bit….. We accept payments via Paypal and would require funds to be clear before we start designing/making and then posting out your order. BESPOKE SERVICE If you don’t ask, you don’t get….. So here at Lillybear we offer a completely bespoke service. If you like our style or an element of one of our existing designs but want something new and completely unique to you we can design something inspired by you and your imagination. As a starting point we would ask that you send us an email about what you have in mind and/or specific design elements. We will then get in touch to discuss all the details and give you a quote. Outside of Lillybear we have taken on many a bespoke project either for ourselves (we never need an excuse to make something pretty) or for friends and family. From Christmas to Christenings, kids’ parties to hen doo’s and everything in between, check out our Facebook page to see what projects we have previously taken on. ORDERING OTHER PERSONALISED ITEMS We pride ourselves on attention to detail, modern design and all things personalised. When ordering any of our personalised items (besides wedding stationery) we would ask you to email us stating which product you would like together with the personal details, name, date of birth, weight, etc. We will then send you a PDF proof by email. Confirm the proof, and five working days later (unless stated otherwise) a unique gift or treat for yourself will be on your doorstep, it’s as simple as that! If you are in a hurry give us a call and we will do our very best to help you.